About City Saathi
City Saathi is a platform that helps users discover local service providers and enables service providers to showcase their businesses. City Saathi acts only as a technology platform connecting customers and service providers.
City Saathi does not provide the listed services directly unless explicitly stated.
Eligibility
To use our Services, you must:
Be at least 18 years of age.
Provide accurate and complete information during registration.
Comply with all applicable laws and regulations.
By using City Saathi, you confirm that you meet these requirements.
User Accounts
To access certain features, you may be required to create an account.
You are responsible for:
Maintaining the confidentiality of your account credentials.
All activities conducted through your account.
Providing accurate and up-to-date information.
We reserve the right to suspend or terminate accounts that contain false or misleading information.
Service Providers
Partners using City Saathi agree to:
Provide accurate business information.
Offer genuine and lawful services.
Maintain professional conduct when dealing with customers.
Keep profile information updated.
City Saathi may remove or suspend partner accounts that violate these Terms.
Customer Responsibilities
Customers agree to:
Use the platform responsibly.
Communicate respectfully with service providers.
Provide accurate information when making enquiries.
Not misuse the platform or engage in fraudulent activities.
6. Payments
City Saathi currently acts as a discovery platform.
Any payments, pricing, negotiations, or agreements between customers and service providers are made directly between those parties unless otherwise stated.
City Saathi is not responsible for payment disputes between customers and service providers.
Service Quality
City Saathi does not guarantee:
The quality of any service.
Availability of service providers.
Completion of any work.
Pricing quoted by providers.
Customer satisfaction.
Customers are encouraged to exercise their own judgement before hiring any service provider.
Intellectual Property
All content available on City Saathi, including but not limited to:
Logos
Branding
Text
Graphics
Icons
Images
Software
Website design
is the property of City Saathi or its licensors and is protected under applicable intellectual property laws.
You may not copy, modify, distribute, or reproduce any content without prior written permission.
Prohibited Activities
Users must not:
Provide false information.
Attempt to gain unauthorised access to the platform.
Upload malicious software or harmful content.
Violate applicable laws.
Harass, threaten, or abuse other users.
Copy or misuse platform content.
Use the platform for illegal or fraudulent purposes.
Violation of these Terms may result in immediate suspension or permanent termination of your account.
Limitation of Liability
City Saathi acts solely as a platform connecting customers and service providers.
To the maximum extent permitted by law, City Saathi shall not be liable for:
Service quality.
Delays or cancellations.
Financial losses.
Property damage.
Personal injury.
Disputes between customers and service providers.
Any indirect, incidental, or consequential damages arising from the use of the platform.
11. Account Suspension
We reserve the right to suspend or permanently terminate any account that:
Violates these Terms.
Engages in fraudulent activity.
Misuses the platform.
Provides false information.
Harms other users or the platform.
12. Changes to the Services
We may modify, suspend, or discontinue any part of the Services at any time without prior notice.
We are not liable for any resulting inconvenience or loss.
Changes to These Terms
We may revise these Terms from time to time.
Updated versions will be published on this page with a revised Effective Date.
Continued use of the Services after any changes constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the competent courts in Rohtak, Haryana, unless otherwise required by applicable law.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
City Saathi
Email: purplepanda1950@gmail.com
Phone: +91 74500-25500
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Acceptance of Terms
By accessing or using the City Saathi website, mobile application, or partner application, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
